Facility Supervisor – Universal General Facility Management Civil Engineer Services Ltd.
Join Universal General Facility Management Civil Engineer Services Ltd (UGFM) as a Facility Supervisor, and lead a team of technicians delivering top-tier facility maintenance services across Belize. Ensure quality, safety, and reliability in HVAC, electrical, fire, LED, and other systems while ensuring operational excellence in every job.
About the Role
As a Facility Supervisor, you will oversee day-to-day execution of service operations, manage technician teams, ensure compliance with standards, and deliver superior client satisfaction. You will work closely with the Maintenance Secretary and Facilities Manager to coordinate schedules, manage site visits, and escalate complex issues.
Key Responsibilities
- Plan, assign, and inspect daily technician work ensuring adherence to SOPs.
- Conduct site assessments, verify scopes, and ensure readiness of materials and tools.
- Enforce safety protocols and regulatory compliance across all field operations.
- Provide mentorship, training, and performance feedback to technicians.
- Monitor unit KPIs: on-time completion, first-time fix rate, callback rate, and SLA compliance.
- Liaise directly with clients on site; manage escalations and ensure service satisfaction.
- Coordinate with Maintenance Secretary on scheduling, reporting, and resource allocation.
Qualifications & Skills
We seek a dependable, technically adept individual who possesses:
- A Diploma or degree in Engineering, Electrical, Mechanical, or related field preferred.
- 4+ years experience in facility maintenance or operations, with at least 1–2 years in leadership or supervisory role.
- Strong technical knowledge in at least one service area (e.g., HVAC, electrical, fire systems).
- Excellent communication, problem-solving, and leadership capabilities.
- Familiarity with Belizean building codes, safety regulations, and service standards.
- Proficiency in using service/work-order software, MS Office, and documentation practices.
Compensation & Benefits
- Salary: BZ$3,000 – BZ$5,000 per month
- Includes paid time off, holidays, certification support, and career growth opportunities.
Why Join Universal?
At Universal General Facility Management, we blend technology with field expertise to deliver unmatched service across Belize. As a Facility Supervisor, you’ll be a core leader in our team—empowering technicians, protecting assets, and ensuring every client receives outstanding service. You’ll also gain access to mentorship, training, and a company culture rooted in integrity, innovation, and excellence.